Web Vendor Portal Redesign
ABOUT
We worked with the Figopara team to redesign their vendor web and mobile Portal experience. After running in-depth user research sessions, we were able to analyze the existing user journey, identify pain points, and craft an expert usability report. Collaborating closely with the Figopara team, we discussed and agreed upon design solutions that prioritize user needs and preferences.
The redesign ensures seamless navigation and improved functionality across both web and mobile platforms. The redesign has an intuitive interface, streamlined processes, and visually engaging aesthetics, ultimately elevating the overall experience for Figopara's valued vendors.
UI/UX, Web, Mobile
Created By
Studio Pinto
Client
Figopara
Year
2022/3
TIMELINE
INFORMATION ARCHITECTURE
RESEARCH OUTCOMES
User Problems and Needs
01
Users expect to know what kind of process they will go through, how many steps it involves, and the specific details of each step.
02
Users need to see all the details, deductions, and offers clearly and comprehensively in financial transactions.
03
Users find it challenging understand on-screen instructions and take appropriate actions.
04
Users prefer not to discover errors or rejections towards the end of a process; they would like to be notified of such occurrences promptly.
05
Users require information about the timeframe for receiving bank offers and the duration of approval processes.
06
Users seek an easy way to track their repayments and receive timely notifications about upcoming payments.
WIREFRAMES
STYLE GUIDE
Typography
STYLE GUIDE
Color Palette
ILLUSTRATIONS AND ICONOGRAPHY
FINAL DESIGNS
“Figopara is one of Turkey's leading fintech companies, with $11M in Series A funding. We worked with Studio Pinto to design our website, onboarding flow, responsive web platform, and mobile product. The team is highly professional and talented, and they are excellent collaborators and communicators. The final deliverables exceeded our expectations and had a big impact on our business.”
Koray Gültekin Bahar | Co-Founder and CEO at Figopara, Angel Investor